Spin (palace) Casino Reviews and comments: our test of this online casino

Bonus: 100% on first 3 deposits

up to $250, $300 & $450 on on the 3rd!

If you are looking for a serious, reliable and secure site, either to change from the one you were playing on before, or to get started if you are a beginner, then it is important to do some research to find out which ones are reliable in the first instance, and which ones are likely to please you in the second instance.

You're lucky we're saving you time by doing some of this research for you. Here is our complete analysis of Spin Casino.

Spin Palace CasinoReviews at a Glance

Name of the site:

Spin Casino ex Spin Palace

Canada/Quebec license:


100% on the first 3 repositories

$250 on the first, $300 on the second, $450 on the fourth!


An excellent virtual establishment that deserves its place in our top 10 thanks in particular to its generous welcome bonus.

However, beware! Don't believe everything you read, and don't stop at a negative comment to judge the overall quality of an online casino: this bookmaker is a very good example of this, and here is our opinion, analysis and comments about this online casino that has caused a lot of ink to flow.

Spin online casino

The latter, which opened in 2001, was originally a English site that has now focused entirely on its audience across the Atlantic. One of Canada's favourite casinos, it has received several awards, including "Best New Site Concept", after being noticed very positively by the trade press.

Indeed, the site offers more than 650 games of excellent graphic, aesthetic and playful quality, which have won the hearts of players despite the often damaged reputation of the site, which has sometimes been accused of dishonesty, without proof, by disgruntled players.

A virtual casino with a mixed reputation

In addition to the accusations mentioned above, he is also often accused of having too long a latency period for the withdrawal of winnings, or of having too strict conditions for access to bonuses.

Traffic to the site has suffered from this reputation, but the quality of the services offered to players is such that these criticisms have since been largely offset by the professionalism of the owners (who also own gaming platformMummysGold and the renowned Gaming Club).

Today, it stands out particularly thanks to its specialization in events, since the site regularly organizes tournaments for experienced players.

With a payout rate of 97%, similar to the operator Jackpot city or the quatro site, it is in the upper middle range of Canadian online casinos, and gives players great chances to win.

test of online casino spin palace review

Spin Casino: 3x100% Welcome Bonus

The welcome bonus is still important: if you hesitate between several online casinos, as long as they are reliable, it can be the detail that will tip the balance in favour of one or the other! Choose the most generous online casino, the one that will give you the best gift when you sign up.

In this area, the site is not doing too badly. The welcome offers are not limited to your first deposit, but to the first three! This is a 100% bonus on your first three deposits.

The bonus can be up to $250 on your first deposit, $300 on your second deposit, and $450 on your third! This means, for example, that if you make a first deposit of $250, you'll end up with $500 in your account. 

How to use this offer registration?

This free money will allow you to test the games before you invest your own money in them, to find out which ones are your favourite games, for example. Then, it will also allow you to make a good start on the site, by getting yourself properly launched!

In addition, the site has set up a loyalty points system that rewards players for each bet: $10 bet is equal to one point, and the more points players accumulate, the more they climb the ladder on the site, until they reach the "private" category, which only includes VIP players. A good way to create excitement and loyalty among players!

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Claim the Bonus Now:

Is Spin palace a reliable online casino?

The reliability of this platform is confirmed by some unmistakable signs. Already, we will come back to this in a future category, sites that are regulated by national or multinational gaming commissions are subject to strict rules that protect the interests of the players, and this automatically makes them a guarantee of reliability.

In addition, with regard to fairness in the distribution of winnings, neutrality in gambling or security and confidentiality measures, this gaming platform calls on the services of eCOGRA, a reputable testing agency and protection organisation, which has awarded it its independent label.

On games that seem to come straight out of a physical casino, such as video poker for example, Spin Palace has been offering live dealers on your games for some time now: they are professionals in the field, who make sure that all the rules of the games are respected and also make sure that the games take place in an atmosphere of respectful understanding.

All in all, as far as we are concerned, he passes the reliability test with flying colours.

False opinions, criticisms and accusations of Spin Palace scams

It's not easy to know if players' statements about a site are true. This site has been the subject of some criticism when it was first launched in the 2000s. We have read players complaining about being scammed, never receiving their winnings and so on.

Players who create fake accounts to take advantage of the welcome bonus several times often have their accounts blocked. The winnings are then cancelled and the account is closed.

We tested this site several times for the purpose of this test and found it to be an excellent online casino. No problems with withdrawing winnings or anything else: so be careful what you read on the web, some of them are false player reviews left by competing casinos!

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Withdrawal and deposit methods

As far as deposits and withdrawals on the site are concerned, it is always interesting to find out about the facilities and methods offered by the site. In this case, in the case of Spin Palace, you have the choice. You can choose to use a credit card (Visa, MasterCard and others) or an e-wallet, which remains the fastest withdrawal method, all methods combined. You can use debit cards such as Clickandbuy, Neteller, Skrill, etc...

The currencies accepted by the site are Canadian Dollars, US Dollars, Australian Dollars, Euros and Pounds Sterling.

3x 100%




Very good




Is the online casino Spin-Palace offered in English ?

Yes, the Spin Palace platform is available at English !

Until recently, it was necessary to use an extension to play in English, but this is no longer the case: good news for Quebecers and other French-speaking Canadians, you can directly access the version of the site in English, both the home page and the games! This is much more comfortable to play in a relaxed way.

Good support at CasinoSpin?

customer support review casino spin palace

Casino contactinformation:

  • Chat service 24/7
  • Via email 24/7
  • Support in English

The customer service is quite impressive, as it is available in 19 languages, including English, of course! You can reach the team by email or via instant chat directly on the site, 24 hours a day, 7 days a week. That's pretty reassuring.

Reliable customer service is very important and it should be a determining factor in choosing an online casino: if you encounter difficulties with a game, with withdrawing your money, or any other problem that you can't find the answer to on the site's FAQs, don't hesitate to contact customer service in your native language to be reassured by a competent employee.

Official licenses for this site in Quebec/Canada and internationally

  • Kahnawake gambling commission Canada Quebec
  • Malta Gaming Authority
  • UK gambling commission - UK gambling commission

Is this casino legal in Canada?

In order for an online casino to be legal in a country, it must be licensed by a national authority that deals with the management of online gambling. Among these organizations, the Kahnawake Gaming Commission covers all of Canada and Quebec.

It just so happens that this online betting operator has a licence issued by Kahnawake, which not only makes this casino legal throughout the country, but more importantly, subjects it to all the rules of security, confidentiality and impartiality that this organization enforces.

He also holds a licence issued by the Maltese Gaming Authorities, which is not only valid on Maltese territory, as its name implies, but also throughout Europe.

Indeed, the Maltese commission enforces the extremely elaborate rules of the European Union authorities: there is no better guarantee of reliability than this license for an online casino.

What games can we play on Spin?

casino games at spin palace

This casino does not specialize in one type of game or another. It's an online casino that wants to be generalist, and offers just about everything you can look for in a real casino: slot machines, of course, but also blackjack, video poker, craps, baccarat, keno...

You will also find, if you like, scratch games. As its name suggests, Spin Palace still focuses on its roulette games (spin means to spin in English). All the games in the casino are of high visual quality, a wide variety of styles, and an impressive fluidity: this, Spin Palace owes it to its gaming software provider, Microgaming.

You will find on Spin Palace some of the big names in Microgaming software, such as the famous Mega Moolah slot machine, or a celebrity like Immortal Romance, which have the great advantage of being also accessible on the mobile version!

Microgaming for gaming, Evolution Gaming for live!

microgaming logo
evolution gaming logo

The site works exclusively with games from the software provider Microgaming. Microgaming is the market leader, and it hasn't stolen its place: quality games, visually impeccable, playfully interesting, classic or original, regularly renewed... And all this awaits you on Spin-Palace!

For the live casino, the service is provided by the well known Evolution Gaming: probably the best provider in this field. A classy and clean style, excellent support and very professional and experienced croupiers: what more could you ask for!

An easily accessible online casino?

play at casino spin palace mobile tablet pc

- Play Spin Casino on mobile and tablet:

The site is responsive, and of high quality in its mobile version. You can access Spin Palace on your mobile or on your tablet without having to download an application, but directly through the URL bar of your browser.

There are, for obvious reasons, fewer games available on the mobile version than on the computer version, but all the great classics are there. So, if you like to play on the go, don't worry: it's quite possible that you'll find all your favourite games. We tested: the games keep all their fluidity, their graphic quality and their playful potential in their reduced version.

- Accessible on PC and Mac?

In its original version adapted to a computer screen,gaming platform is accessible on both PC and Mac. It is in this version that you will be able to enjoy the site and the games in their optimal version.

- Do I need to download software to play?

You can read all over the Internet that you need to download software to play on your computer: know that this information is obsolete, it is no longer the case! You can access the site and the games directly from the URL bar of your browser without any problem.

Online Casino Spin comment and review to conclude:

   - Its pros:

After testing it, we can assure you that despite its notable drawbacks, Spin Palace casino knows how to keep its promises. It is one of those rare casinos where it is good to spend time, so pleasant are the designs, the elegant graphics and the exciting games.

The concept of the site is interesting, with its elegant appearance, its loyalty points system, its tournaments, its dealers, and especially its Microgaming games that we can only love.

Add to the list of benefits multilingual customer service and system reliability, and you have one of the best online casinos in Canada.

   - Its disadvantages:

As the reviewer pointed out, the withdrawal time, i.e. the time between your request to withdraw money from your player account and the time the money actually ends up in your bank account, can take longer on this site than on the competition. This is one of the reasons why we have placed the Zodiac casino and the Grand Mondial site before it in our ranking.

In addition, make sure you have read the terms of use in order to be eligible for the various bonuses offered by the site. If these disadvantages seem too important to you, you will find your happiness on another Canadian online casino, but if you accept to give it a chance, you won't be disappointed!

Bonus reminder at Spin Casino ex SpinPalace:

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100% for the first 3!

up to $250, $300 and $450!

Activate the sign-up bonus


Our rating: 4/5

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