Jackpot City OnlineCasino : Test, opinion and comments

Bonus: up to $1600 on for the first 4 deposits.

(100% match bonus on 4 deposits)

If you are Canadian or Quebecer and you are looking for a secure and quality site, it is normal that you do some research before entrusting your money to an online structure.

As a first step, it will be necessary to make sure that the online casino is licensed by a national commission, that it complies with certain standards, that it has a good reputation, that it is accessible in the language that suits you best... in short, there are many things to check. Don't panic, we did it for you!

Are you interested in Jackpot City? Nothing could be more normal: it's one of the most popular gaming platforms in Canada and Quebec! But don't go there with your eyes closed, and first read our opinion, analysis and comments about this online casino.

Opinions on Casino Jackpot City in brief

Name of the site:

Jackpot City

Canada/Quebec license:


100% on the First 4 deposits

Up to 1600$ from bonus redeemable


A reputable but little known site for Canadian and Quebec players. 24/7 support, a random welcome bonus and state-of-the-art gaming providers (microgaming and evolution gaming) make it an excellent online casino.

Presentation of Jackpot City

One of the most critically acclaimed online casinos in the history of virtual casinos, quite simply! It must be said that the site came into being almost at the same time as the Internet, since the casino was founded in 1998, so it is one of the oldest online casinos on the market, with the site river belle, and if it has survived so far, it is not for nothing! Based in Malta, the franchise is a great success in Europe and Canada.

test of online casino jackpot city review

This site is especially recognized for the quality of its games, and their diversity, since this casino does not specialize in a particular category of game, and takes care to regularly renew the games offered so that the players do not get tired!

Not to mention the games, Jackpot City is a quality, secure and licensed online casino, and you can have full confidence in the structure, it belongs to the same "group" that owns the Ruby Fortune website and the Lucky Nugget online casino.

On the other hand, it's better to get an idea for yourself than to take our word for it, so here are the answers to all the questions you need to ask yourself before trusting this operator.

What is the welcome bonus when signing up at Jackpot City?

As far as welcome offers, loyalty bonuses and one-off promotions are concerned, it is very difficult to do better than the latter. Indeed, the online casino attracts new players, like any good online casino that respects itself, with very attractive offers that will then allow players to test the games offered by the site without necessarily needing to invest their own money right away. 

At J.City's, these gifts are not insignificant. Indeed, the welcome offer does not only concern the first deposit, but extends to the first four deposits! All four times, it's a 100% bonus up to $400 deposit. Simply put, if you deposit $400 into your player account, you'll get $800 back! 

If you do it all four times, you can win up to $1600 in prizes: that's not to be overlooked when starting out at a new casino.

But that's not all: it regularly offers promotions that allow players to win free games on certain games, small gadgets as gifts, or even, for the luckiest, free trips!


In addition, J-City rewards the loyalty of its players: the more you play, the more loyalty points you accumulate, which can eventually be transformed into real money to be cashed into your player account. For this operator, all means are good to make their players earn money!

jackpot city casino logo

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Jackpot City: a reliable online casino site?

How can you be sure that an online casino is reliable? What is the most important thing? Normally, once an online casino is licensed by a national authority, you can be fairly certain that it is reliable, since it is required to meet certain security standards and protect the interests of the players.

But if you still want to do further research, there are a few clues that prove that an online casino has good security. Security should indeed be the first criterion for selecting an online casino, since one can always have unpleasant surprises on the Internet.

The site is quite convincing in this respect, as it has put in place strict measures to protect player data and privacy.

The site is in partnership with a world-renowned online payment company, Datacash Ltd, which ensures secure transactions for players.

The platform has also received certification from eCOGRA, a British organisation whose main objective is to protect the interests of players through responsible gaming ethics.

Since J.City received this label, it means that he fulfilled all the necessary conditions and was deemed trustworthy by eCOGRA, which is no mean feat!

It is proof that the distribution of chances is honest, that money withdrawals are made safely and efficiently, and that customer service is reliable.

As the parent company of the company is located in Malta, the company is subject to the anti-fraud laws of the European Union. In order to comply with these laws, the site systematically verifies the identity of the players during their first withdrawal.

It is thanks to these kinds of measures that one can be sure of the quality of a website on which one deposits money.

What about accusations of scams or complaints about the Jackpot City site?

As often, on the web we find an opinion and its opposite: can we believe everything we read? Probably not. After analyzing the comments and other complaints about this platform, we could not find any serious cases of scam.

Its licenses are a guarantee of seriousness, this betting taker is indeed a reliable site where you can earn money for real!

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How to Withdraw and Deposit at Jackpot City

J-C Casino cares about the comfort of its players and offers them a wide choice of payment methods to make deposits and withdrawals to their player account.

You can proceed by credit card (Visa, Visa Electron, Mastercard, Maestro), bank transfer, prepaid card (Entropay, Neosurf, Paysafecard), e-wallet (Skrill, Neteller) and cheque.

4 x 100% of




Very good




The currencies accepted here are Canadian dollars, Australian dollars, New Zealand dollars, Euros, Crowns and Zlotys. You can make deposits starting at $10, but please note that you cannot withdraw less than $100.

Jackpot city casino in English ?

This is one of the small flaws of the site: the games are not available at English. Indeed, if the home page does exist in English (you can find the names of the game sections, for example, and other useful indications to find your way around), the games themselves are all in English.

If you are used to games or know even a little bit of English, this should be enough for your comprehension. If, on the other hand, you are a beginner and don't know much English, it may be a little embarrassing.

Does the support department of jackpot city online casino speak English ?

customer support casino jackpot city

Ways to contact the casino:

  • Chat service 24/7
  • Via email 24/7
  • Support in English

A big positive point of the site is that it is equipped with an impressive customer service: it is indeed available at English, 24 hours a day and 7 days a week. The customer service team is very available, responsive and professional. There are three different ways to contact them.

You can do this via the chat available directly on the website, by phone or by e-mail. To contact the team by e-mail, you just have to fill in a form, which you will find in the "Help" section at the top right of your screen.

In our opinion, chatting is still the most efficient solution, since it allows you to chat with someone live and get your answers very quickly.

Since JackpotCity's customer service is available in Englishand very easy to access, you can rest assured if you still have doubts: the team is there to listen to you, and in case of any misunderstanding or problem, someone will be able to come to your aid in a humane and efficient manner.

Jackpot City Licenses and Authorizations in Quebec

  • Kahnawake gambling commission Canada Quebec
  • Malta Gaming Authority
  • UK gambling commission - UK gambling commission

Is this site licensed in Canada?

This virtual casino gaming platform is actually authorized to receive players from Quebec and Canada. It has 3 key licenses including the famous Canadian Kahnawake Gaming Commission.

No need to use a VPN or anything else to connect and play.

What games are available on the J.City application?

games at casino jackpot city

gaming platform offers a wide range of games, with more than 500 titles, which are regularly renewed to offer more diversity to players, for their greatest pleasure.

Even though Jackpot City is a rather generalist casino that offers all types of games.

Slot machines are of course a big hit in Jackpot City. You'll find a wide range of slots, including traditional 3 and 5 reel slots, video slots and progressive slots.

Some of the most popular games on the site include Tomb Raider, The Game of Thrones, Battlestar Galactica, Hitman and Hellboy, titles inspired by the worlds of cinema and comic books that will take you on a journey through colourful and exciting worlds.

Table games are not to be outdone. Dozens of blackjack variations are available, including Classic Blackjack, European Blackjack, Multi-Hand Pontoon Gold, Super Fun 21 Blackjack Gold and Vegas Single Deck Blackjack. Jackpot City also offers blackjack games:

French, American and European roulette.

Royal and progressive roulette.


Scratch cards.

Video poker, with titles like Double Double Bonus Poker, Deuces Wild Poker, Bonus Deuces and Aces and Faces Poker.

Finally, you should know that the site has roulette, blackjack and baccarat games with live dealers, which will allow you to rediscover the atmosphere of traditional casinos thanks to Evolution Gaming.

Jackpot City virtual casino game providers

microgaming logo
evolution gaming logo

All the games come from the microgaming software provider, and have been since the site was launched in 1998. This is what makes Jackpot City original: microgaming is an excellent game provider, which ensures high quality games, both visually in terms of graphics and fun: it's fun and escape guaranteed. 

This is a very positive point if you are used to the domain and have made the spin of other casino games. What's more, this industry leader is releasing new games every month!

Alternatives to this site include the virtual casino Spin Palace or the gaming site River belle.

Jackpot City accessible on all types of devices?

play casino jackpot city on mobile pc and tablet

- JackpotCity casino on mobile and tablet ?

It's easy to play on your tablet or smartphone. You will have the choice to download the mobile casino application directly from the site or to play on the website.

- Also available on PC and Mac?  

For the comfort of the players, this platform is accessible on Mac and PC of course. The navigation is very fluid and intuitive. Here again, when you register you can choose either to play on the website directly or to download the software.

- Need to download software to play at this casino? 

As with all other sites, this is at the discretion of the users. You will not be obliged to download any software to play it. Just go to the site, log in and try to win the jackpot!

Comments and opinions on the Jackpot City casino to conclude :

   - The advantages of this site:

A little-known site that is very popular with gamers, we appreciate the fact that it offers microgaming games and Evolution Gaming's live dealer service.

The sign-up bonus is generous, it is indeed rare to find a casino that offers 4 match bonuses in a row and a very high $400 bonus limit.

   - The disadvantages of Jackpot C..:

The main disadvantage for French-speaking players is the lack of the possibility to translate pages other than the homepage in English. The welcome offer is also less advantageous than on Luxury but probably better than on Quatro.

Summary of Jackpot City Casino's offer:

jackpot city casino logo

100% on 4 deposits

up to $1600 bonus!

Activate the sign-up bonus


Our rating: 4/5

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