Captain Cooks Casino review: an honest test of this gambling site
Bonus: 100 chances for $5
+ $475 deposit bonus
Presentation of Captain Cooks Casino: reviews, analysis and commentary.
You ever heard of Captain Cooks? If you are Canadian, Quebecer, and interested in virtual casinos, then nothing could be more normal! Indeed, the site enjoys an excellent reputation.
However, it's always a good thing to be cautious about online casino sites. We tested and review the site to help players get access to all important information about Captain Cooks before signing-up. So is it a reliable casino? Is it a scam and should you avoid it? What about its welcome bonus?
Here are the answers to all the questions you may have.
Our analysis of Captain Cooks summed up
Name of the site:
100 chances for only $5.
+ 4 bonus match up to $475
An excellent site, probably one of the best on the Canadian market. Its welcome bonus, its membership in the Casino Rewards group, the diversity of its games (microgaming) and the quality of its support places it in our top 3!
To begin, here is a short summary to present this site. Accessible online since the year 2000, this site is one of the most popular online casinos in Canada and Quebec.
With a payout rate close to 97%, it assures its players a high percentage of chances to win, and makes great promises!
You can find 550 Microgaming games, of great visual and playful quality.
What makes this casino unique and special? It focuses on games inspired by blockbusters, and offers games whose theme revolves around the universe of these films and sagas.
If you're a big Hollywood fan, this is the online casino for you! In terms of reliability and security, there is nothing to complain about! If you are already registered on this site and are looking for a similar one read this test on Casino Classic.
Here are some detailed feedbacks so that you can make up your own mind.
The sign-up bonus or welcome offer
At Captain Cooks, on the first deposit, you receive 100 spins on MegaMoolah by depositing $5, which can allow you to test the online casino's flagship games for free, or to get to know the different games on the site to determine which ones are your favourites, before you even depositing more funds.
If you choose to go ahead with the site, know that the sign-up offer extends on the first 5 deposits!
On the second deposit you will receive a 100% bonus up to $100 deposit; on the third deposit you will receive a 50% bonus up to $150; on the fourth deposit you will receive a 25% bonus up to $125; and on the fifth deposit you will receive another 100% bonus up to $100 deposited into your player account!
This is a way for the bookmaker not only to attract new players by rewarding them, but also to ensure their loyalty by convincing them to go as far as the fifth deposit.
We have to admit it's ingenious and it works!
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Reliability of Captain Cooks Casino
How do you know if an online casino is reliable? The very first thing to do is to check whether it has a license issued by a national gaming authority.
As far as Captain Cooks is concerned, this is the case (see below). This license is a guarantee that an online casino follows many regulations that protects the money and the interests of players (controlled payout rate, secure website...).
The second thing to do is to go straight to the source and ask players who have already played in the casino what they think of it.
To do this, nothing could be simpler: read the opinions and comments about this site on the forums. The critics are almost all complimentary about it, which is a good proof that the casino respects its players.
Next, there is a detail that caught our attention, which is among the best possible evidence of the reliability of a casino in Canada.
It is part of the Casino Rewards group, which has selected a few dozen hand-picked online casinos to participate in their loyalty program.
With Casino Rewards, players can earn loyalty points not only at their favorite casino, but also by adding up their points across all participating casinos.
This is great news if you want to play on several good platforms at the same time, but it's also the best guarantee that this site is among the best!
Captain Cooks Casino scam or trustworthy? What about the complaints I read online?
No, this is not a scam but a real site where you can only play for real money. This site is surely not in our top 3 by scamming its members. Its support, reputation and many other things make it one of the most competitive casinos on the market.
However, be careful not to abuse the welcome bonus, these sites will be able to detect if you have an existing account and if you try to cheat. They will even be able to cancel your winnings if you do not comply with the rules. Most of the complaints and negative comments come from there, we have analyzed the opinions of these players before writing this article.
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Easy to deposit and withdraw at Captain Cooks Casino?
You can deposit money into your player account by Maestro card, Mastercard, bank transfer, Visa or Visa Electron. All of these methods are also available for withdrawals.
When we are talking about money, especially our own money, that we have earned and would like to be able to access, it is important to check the withdrawal times.
At this virtual casino, it may take up to two days to validate your withdrawal request. Once the request has been validated, the processing time will vary depending on the modality chosen.
If you use an e-wallet, it will be paid within 24 hours, if you use a credit card, it can take up to 3 days, and if you prefer to proceed by bank transfer, it can take up to 6 days before your money is in your bank account.
The minimum deposit is $10, and there is no maximum withdrawal amount per month. Currencies accepted are Pounds, Euros, Canadian and US Dollars.
Is Captain Cooks Online Casino available in English?
Being able to play in one's mother tongue is a significant additional comfort.
Good news for Quebecers and Canadians : this site is available in French and in English of course!
Is the customer service in English and is it available 24 hours a day, 7 days a week?
Ways to contact the casino:
Yes... and yes! The customer service is actually available in English, which is very good news if you are a French speaking player looking for a nice online casino.
If you have any questions, if you can't find the answer in the FAQ area of the website, you can immediately contact a Captain Cooks employee via the chat, also available in English or in French 7 days a week and 24 hours a day! Or you can go through the customer service department directly, which is also available at any time of the day, all year round.
It is safe to say that the customer service department of this online casino checks all the boxes, and will satisfy the customers in all circumstances.
In the event of a problem, which we do not want you to have, you will be taken care of properly, and the employees will do everything possible to enable you to resolve your problem as quickly as possible.
Captain Cooks Casino Licenses
Is Captain Cooks Casino legal in Canada?
An internet casino is legal in a territory as long as it is licensed by the national gaming authorities.
These licenses are the guarantee that the site in question complies with standard security rules and that the interests of the players are protected.
It has a gaming licence issued by the Kahnawake Gaming Commission, which covers its territory.
Its also holds a gaming license issued by the Malta Gaming Authority and the Gambling Commission of the United Kingdom. This means that online casino gambling is also legal in both territories.
What kind of games can you play at Captain Cooks?
When you play at an online casino, the most important thing is the games you play: you have to like them and you have to enjoy spending time on them (otherwise they wouldn't be called gambling!).
The betting platform offers nearly 550 different games, of every type of casino game you can imagine, suitable for both experts and beginners. Among these many games, you will find a very wide selection of slot machines.
You won't just find the classic slots that you can find at any online casino, but original and high quality slots, including the Mega Moolah, the famous Microgaming star slot machine.
Apart from the slot machines, you will find at Captain Cooks a wide selection of card games and table games, blackjack, poker, roulette, baccarat, which are highlighted by the site, which makes them its flagship games.
Indeed, this site is generalist and proposes types of games, it does not specialize in a particular field, but blackjack, roulette or rather roulette and baccarat are nevertheless put on the front of the stage.
Who is Captain Cooks' game supplier?
CaptainCooks' only game provider is Microgaming, the market leader and also the official supplier of the casino villento, the luxurious Luxury and the very good Yukon Gold. Indeed, the great number 1 of online gaming software providers has not stolen its place, since the games it offers are always of excellent quality, both visual and playful.
For its live casino provider, the site uses a heavyweight once again: Evolution Gaming. Here again, one can only say good things about the latter: a flawless support and a very sophisticated platform.
What accessibility for the Captain Cooks Casino?
- Accessible on mobile and tablet ?
Yes, the site is fully responsive, and you can play without any problem on your phone or tablet! This way, Captain Cooks ensures that you can access your favourite games from anywhere, at any time.
- Accessible on PC and Mac?
The main version of the site, adapted to the format of a computer, is compatible on PC and Mac! It is with this format that you will be able to enjoy the best possible gaming conditions, admire the designs of the games with all their details, and enjoy the ergonomics and fluidity of the games in their optimal version.
Do I need to download a software to play?
Some of the games require a prior download, but this is not the case for most of the games, which are accessible directly on the site.
In general, it remains very easy to access, with an intuitive and very clear website.
Our analysis on Captain Cooks in a nutshell:
This casino has many advantages that make it one of the best in Canada and Quebec. The site is well designed and so beautiful that it is pleasant to play even for hours.
He has all the necessary licenses, and his association with the Casino Rewards Loyalty Program does not spoil anything. New players are treated like kings, with attractive welcome offers, a very high payout rate, high quality microgaming games, impeccable accessibility, ultra available customer service...
Everything is done to please us at Captain Cooks. But what really sets Captain Cooks apart from the others is his very special universe, which speaks to us so much, since it calls upon all the great classics of cinema that we know so well and love so much!
Unfortunately, we are forced to find some inconvenience in an online casino, no matter how good it is. One could blame it for the delays in withdrawing winnings. The time it takes for the money to leave the player's account and reach the bank account is a little longer than at other competing sites.
It could also be criticized because you will have to download a software to access all 550 games, or because all games come from the same software supplier (microgaming). However, since it's the best gaming software provider in the world, we really don't see why Captain Cooks should include games from other supplier.
To summarize the offer of this online casino:
100 chances for $5!
4 deposit bonuses up to $475!
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Our rating: 4.5/5
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